At Hana Spa & Massage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, contact us, or use our services.
1. Information We Collect
When you use our services or contact us, we may collect the following information:
Personal Information
Full Name
Phone Number
Email Address
Appointment Details
Any message or inquiry you send to us
Automatically Collected Information
IP address
Browser type
Device information
Website usage data through cookies
This information helps us improve our services and provide a better experience for our customers.
2. How We Use Your Information
Hana Spa & Massage may use your information for the following purposes:
To schedule and manage spa appointments
To respond to inquiries and customer support requests
To improve our services and customer experience
To send service updates, promotions, or special offers
To maintain security and prevent fraud
We only collect information that is necessary to provide our services effectively.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared in the following situations:
When required by law or legal authorities
To protect the rights and safety of Hana Spa & Massage
With trusted service providers that help us operate our website or services
All partners are required to keep your information confidential.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data from:
Unauthorized access
Loss or misuse
Data alteration or disclosure
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience. Cookies help us understand:
Which pages visitors use the most
How users interact with the website
You can disable cookies through your browser settings if you prefer.
6. Third-Party Links
Our website may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices of those websites, and we encourage users to review their privacy policies.
7. Your Privacy Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
To make such requests, please contact us using the details below.
8. Changes to This Privacy Policy
Hana Spa & Massage may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Hana Spa & Massage
📍 Lazimpat, Opposite Japanese Embassy, Kathmandu, Nepal
📞 Phone: 9813774739
📧 Email: info@hanaspa.com