Frequently Asked Questions

Absolutely. We use high-quality herbal oils, scrubs, and spa products that are gentle, natural, and suitable for all skin types.

Yes, you may request your preferred therapist depending on availability. Your comfort is our priority.

Yes, we offer couple massages and special couple spa packages in a private, peaceful room for a shared relaxation experience.

We accept cash, digital wallets, bank transfers, and other commonly used payment methods in Kathmandu.

Yes, all therapists at Hana Spa & Wellness are professionally trained, experienced, and specialize in different massage techniques.

Treatment durations vary: Massage: 45 min / 60 min / 90 min Scrubs: 30 min Spa Packages: 1–2.5 hours Steam: 10–20 min

Yes! We offer Silver, Gold, Platinum, and VIP monthly memberships with exclusive discounts and multiple services per month.

We provide a wide range of services including Thai Massage, Relax Massage, Deep Tissue Massage, Ayurvedic Massage, Full Body Spa, Body Scrubs, Steam Therapy, Facial Treatments, Foot Spa, and special wellness packages.

Booking in advance is recommended to secure your preferred time. However, we also accept walk-ins based on therapist availability.

Our receptionist will guide you through the service menu, help you choose the right treatment, and introduce you to your therapist. You will also be asked about your health conditions or preferences.

We provide clean, hygienic disposable garments and towels. You can wear what feels comfortable. Therapists maintain full professionalism and privacy at all times.