At Hana Spa & Massage, your comfort and satisfaction are our top priorities. Our customer support team is always ready to assist you with any questions, bookings, or concerns related to our services. Whether you need help scheduling an appointment, learning more about our spa treatments, or providing feedback, we are here to help.
How We Can Help You
Our support team can assist you with:
Booking or rescheduling spa appointments
Information about our massage and wellness services
Details about spa packages and membership plans
Assistance with special requests or customized treatments
Feedback, suggestions, or complaints regarding our services
General inquiries about Hana Spa & Massage
We are committed to providing fast, friendly, and helpful support to ensure your spa experience is relaxing and enjoyable from start to finish.
Contact Our Support Team
If you need assistance, feel free to reach out to us using the following contact details:
📍 Location:
Lazimpat, Opposite Japanese Embassy,
Taza Sweets Building, 2nd Floor
Kathmandu, Nepal
📞 Phone / WhatsApp:
9813774739
⏰ Business Hours:
Open Daily: 10:00 AM – 7:00 PM
Appointment Support
For appointment-related inquiries, please contact us in advance so our team can assist you quickly. We recommend booking appointments ahead of time to ensure availability of your preferred service and therapist.
If you need to cancel or reschedule your appointment, please notify us at least a few hours before your scheduled time.
Customer Feedback
Your feedback helps us improve our services. If you have suggestions or comments about your experience at Hana Spa & Massage, please feel free to share them with our team.
We value every customer and continuously strive to provide the highest level of spa and wellness services in Kathmandu.
Our Commitment
At Hana Spa & Massage, we are dedicated to:
Providing professional customer support
Ensuring a smooth and comfortable booking process
Responding to inquiries as quickly as possible
Maintaining high-quality wellness services for all our clients
We look forward to welcoming you and helping you relax, refresh, and rejuvenate.